Job Description

River Oaks Hospital, located minutes outside of New Orleans, Louisiana, is a 126-bed psychiatric facility that has provided quality treatment to individuals suffering from mental illness and/or  addictive disorders since 1970. Situated on a 14-acre campus, inpatient services are available for adults and adolescents. We also offer a partial hospitalization program (PHP) and intensive outpatient programs (IOP) for adults.

The New Orleans Institute provides specialized services for the treatment of trauma and compulsive behaviors. The Eating Disorders Treatment Center offers a comprehensive program for male and female adults with anorexia, bulimia, and related eating disorders. Both the  New Orleans Institute and the  Eating Disorders Treatment Center are nationally recognized for their excellence. These programs receive referrals from around the United States and are acknowledged as leading centers in their respective fields.

River Oaks Hospital is seeking a dynamic and talented RECEPTIONIST- FULL TIME who facilitates  the flow of facility information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face interactions. This position provides screenings to incoming employees and visitors to River Oaks Hospital

Job Duties may include but are not limited to :

• Promptly greets patients, visitors and staff who enter facility; makes eye contact with and greets walk-in guests in a pleasant courteous and clear tone of voice.

• Answers and responds to incoming telephone calls; answers phone promptly; speaks in a pleasant, courteous, and clear manner; Routes telephone and in-person messages accurately, completely, and promptly.

• Maintain hospital security by following safety procedures for callers or visitors displaying threatening or other potentially dangerous or disruptive behaviors.

• Provides routine organization-related information to callers and visitors; consistently communicates within boundaries of confidentiality polies and procedures; demonstrates a thorough knowledge of basic organization services and sites of operation, times and dates of routine and special events, and other essential information typically sought from callers and visitors; information provided is consistently accurate and clear.
• Follows organizations intake procedures when patients or prospective patients arrive. Upon entry, greet patient and gather patient’s insurance information.

Benefits Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements:

• Education: High School Diploma/equivalent required, some college credits or degree preferred.
• Experience: 1-2 years of customer service experience required. Relevant work experience in a medical office setting preferred. 

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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