Job Description

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers.

Position Overview

The Provider Configuration Analyst will be responsible for the configuration of MetroPlusHealth’s systems to ensure that claims are processed according to Provider contracts. 

Job Description

• Configure provider reimbursement and create and maintain fee schedules 
• Apply technical and business knowledge to analyze departmental requirements needed to develop long and short-term plans.
• Ensure system processes and services are aligned with the department’s need.
• Analyze the system to ensure claims are processed correctly to prevent the company from liabilities.
• Collaborate with MetroPlusHealth’s system consultants to correct errors, rectify omissions, and investigate questionable issues.
• Identify potential system problems for claims resolution
• Analyze business processes, gather the requirements, and document the requirements in line with the strategic initiative
• Review test cases making sure they are in accordance with requirements and assist the overall testing process.
• Conduct ongoing reviews of systems and processes to ensure accurate and optimum setup for both provider and claims.
• Attend meetings with managers regarding process plans, functionality, and business processes.
• Receive, coordinate, and manage requests for Systems Modifications.
• Maintain and track open issues and coordinate releasing testing.
• Document policies and procedures.
• Ability to run reports utilizing sequel.
• Create and maintain an inventory of pricing templates and their contents .
• Monitor and Manage Core Systems performance.
• Respond to escalated issues from various MetroPlusHealth Departments.
• Perform and assist with any other functions as required by the Director of Core Systems Operations .
• Participate in special projects as needed.

Minimum Qualifications

• A Baccalaureate Degree from an accredited college or university; and 
• Five (5) years of progressive, responsible experience in configuration for data processing, computer systems and applications; or
• A satisfactory equivalent combination of training, education, and experience.

Professional Competencies 

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication 

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