Job Description

Join to apply for the Assistant Store Manager role at Ross Stores, Inc.

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Join to apply for the Assistant Store Manager role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience:

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry-leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate backgrounds, identities, and ideas, making us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment with continuous learning and development opportunities.

General Purpose

Responsible for managing and supervising all areas assigned by the Store Manager, following policies related to Customers, Associates, and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager leads the entire Store to ensure standards are met.

Essential Functions

1. General Operating Requirements: Leads all Best Practices, assists in report analysis, manages scheduling, ensures compliance with regulations, handles payroll, and accepts special assignments.
2. Organizational Development: Assists in recruiting, training, developing staff, and addressing Associate Relations issues.
3. Expense Control: Monitors expenditures, controls payroll hours, and manages budget adherence.
4. Maintaining a Safe & Secure Environment: Prioritizes safety, ensures emergency procedures are understood, and maintains safety policies.
5. Customer Service: Ensures respectful interactions, trains staff, and supervises customer service activities.
6. Personal and Store Brand: Represents the brand professionally, maintains store appearance, and enforces dress code.
7. Merchandise Processing and In-Store Marketing: Oversees merchandise presentation, markdowns, and processing timelines.
8. Loss Prevention: Trains staff on Loss Prevention, safeguards assets, and participates in inventory processes.

Competencies

• Customer Focus
• Motivating Others
• Drive for Results
• Conflict Management
• Managing and Measuring Work
• Communication
• Hiring and Staffing
• Organizing

Qualifications And Skills:

• At least 2 years of Store or Assistant Store Manager experience in retail.
• Ability to supervise, motivate, and communicate positively.
• Ability to handle multiple tasks, prioritize, and exercise independent judgment.
• High-quality Customer service skills.
• Fluency in English.
• Availability to work evenings and weekends.
• Basic math skills used in retail environments.

Physical Requirements/ADA:

• Ability to operate store equipment and spend significant time standing and moving.
• Ability to lift over 25 lbs. occasionally.
• Use of janitorial and display equipment.

Supervisory Responsibilities: Direct supervision of all non-exempt Associates.

Compensation & Benefits: The base pay range is $21.45 - $24.02, depending on experience and location. This is part of a comprehensive compensation package.

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